Sweap Help Center

Administrator's guide to setting up your account

General account settings

The event tags - creation and usage

Create guest fields for your account

Adding deletion rules to automatically delete guest data

Create and edit customised templates for e-mails and websites

Permission sets - Default user roles in Sweap

Permissions and configuration of default permission sets

User permissions and their functions in Sweap

Setting up new users

Roles and permissions

Visibility groups

Use Sweap's Zapier integration

Implementing the event overview page within your website

Implementing the event overview page in an IHK24 website

Import of distributors with EVA

Import groups and committees from EVA master data

App branding & app settings

Configuration of a printer

Hardware rental for check-in

Create a new sender's email address in account settings

Creation of a new webpage domain

Using your own email addresses and website domains in Sweap

Basic structure of the event overview

The action field and its functions

The calendar view for your events

The event dashboard - overview

Create a new event

Using time zones in Sweap

Duplicate an event to use it as a template

The preview mode for creating e-mails or webpages

Using the correct image sizes

Create text with the HTML-Editor

Use placeholders in Sweap

Customize headlines and text with HTML

Linking emails and websites in Sweap

Legal notice and privacy policy

Data tracking with Sweap

Questions about security & data protection

Send your feedback about Sweap

Manage your user settings

Connecting Zoom to your virtual events

The search function in Sweap

Using the filter function in Sweap

Last Update and Last Reply of your guests

Event Engagement Session (recordings)

MATE is now Sweap

Complete licence: usagebased pricing model

Add guests to your list

The guest import with Excel

Edit guest information and change the status manually

The guest source: an indicator of success for your communication

Export your guestlist

Use contacts for your events

Contacts - create tags and lists manually

Create contacts in Sweap

Create and change companions with the guest

Individual limitation of accompanying persons

Create and edit attributes

Segmenting guests by categories

Root attributes in the guest list

The invitation code

The ticket code

The guest salutation

Create guest salutation with our salutation assistent

Use your own salutation form in your e-mails

The email types and their use

The different types of email templates

The Email template LA LUNA

E-mail builder: creating e-mails

Configure emails - set up an invitation email

Call to Action Button withinin emails

Create mails more efficient with using the duplicating function

Insert links for virtual events into e-mails

Insert stock photos into emails

Send a test e-mail

Font types in emails

Opt-In states and bounces

Reduce spam probability of e-mails

Display images correctly in my email

Delivery notification and bounces in the e-mail log

Basics for the successful delivery of e-mails

Tracking email opening rates

Important information about blocked e-mail addresses - status "mailjet: preblocked

Sending emails

Create E-mail invitation for a series of events

The Wallet/Passbook ticket

Sendings e-mails to a specific customer segment

Automated email campaigns

The all-in-one Virtual Event Platform

Creating your Virtual Event Platform in Sweap

Creating a registration page - basic steps

Settings to close the registration page

Registration options settings within the Website Builder

Templates for your webpage

Contents and modules of a registration page

Texts, colours and design for the registration page

Settings to close the registration page - Website Wizard

Registration options settings within the Website Wizard

Embed your own font in Sweap

CSS & Java Scripts for website customisation

Header and footer within a website

Publish events on your own website

Font types in websites

Configuration of a registration form

Add a checkbox with URL to the registration form

Show and hide form fields

Enter accompanying persons (registration form)

YouTube Livestream in your Virtual Event Platform

Set up and manage chat for the Virtual Event Platform

VOTR polls and surveys on the Virtual Event Platform

Connect Sweap with Wonder

Printers and the corresponding labels to print name badges

The print settings

Event status and the stages of your events

Postponing and cancellations of events

The confirmation status from guests

Event Insights - The key figures of your event

Sweap Guestlist App

The check-in of companions

Setting up a printer setup

On-site assistance for check-in

Solutions for troubleshooting during the on-site check-in

Guest check-out

Check-in via batch function / multiple selection

All Categories

Sweap set up for admins

Here you will find everything you need to know about setting up your Sweap account.

23 articles by 4 authors

Getting started with Sweap - Basics

Here you will find everything you need to know for an optimal start with Sweap.

26 articles by 4 authors

Create and manage contacts and guests

In this section you will find everything you need to know about creating and managing contacts and guests.

15 articles by 3 authors

Setting up and sending e-mails

Here you will find everything from creating to sending emails.

26 articles by 3 authors

Registration pages & Virtual event platform pages

Here you will find everything you need to know about creating your website with Sweap.

23 articles by 3 authors

Operate and monitor events with Sweap

Here you will find everything that will help you in the implementation and monitoring of your event.

13 articles by 3 authors

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