Sweap set up for admins
Administrator's guide to setting up your account
General account settings
The event tags - creation and usage
Create guest fields for your account
Adding deletion rules to automatically delete guest data
Set up templates
User roles and permissions
Default user roles in Sweap
Access rights and configuration of standard user roles
User permissions and their functions in Sweap
Setting up new users
Roles and permissions
API and publishing package function
Implementing the event overview page within your website
Implementing the event overview page in an IHK24 website
Import of distributors with EVA
Import groups and committees from EVA master data
Sweap app and devices for check-in
Set up domain and e-mail address
Getting started with Sweap - Basics
Event overview and dashboard
The calendar view for your events
Basic structure of the event overview
The action field and its functions
The event dashboard - overview
Create a new event
Duplicate event and use as template
The preview mode for creating e-mails or webpages
Using the correct image sizes
Create text with the HTML-Editor
Customize headlines and text with HTML
Support and data protection at Sweap
Search and filter functions
The search function in Sweap
Using the filter function in Sweap
Timely filtering of acceptances and declines
Trainings, online webinars and updates
Create and manage contacts and guests
Create and manage contacts
Manage attributes for guests and divisions
Create and import guest information
Add guests to your list
The guest import with Excel
Edit guest information and change the status manually
The guest source: an indicator of success for your communication
Postal mail invitation and QR code
Setting up and sending e-mails
The guest salutation
Create guest salutation with our salutation assistent
Use your own salutation form in your e-mails
The email types and their use
The different types of email templates
The Email template LA LUNA
E-mail builder: creating e-mails
Call to Action Button withinin emails
Create mails more efficient with using the duplicating function
Insert links for virtual events into e-mails
Insert stock photos into emails
Send a test e-mail
Troubleshooting for E-Mails
Opt in states and bounces
Reduce spam probability of e-mails
Display images correctly in my email
Delivery notification and bounces in the e-mail log
Basics for the successful delivery of e-mails
Tracking email opening rates
Important information about blocked e-mail addresses - status "mailjet: preblocked
Sending out e-mails
Registration pages & Virtual event platform pages
Virtual Event Platform
Creating websites with the website builder
Templates for your webpage
Contents and modules of a website
Texts, colours and design for the registration page
Registration settings and automatically closed registration
Embed your own font in Sweap
CSS & Java Scripts for website customisation
Header and footer within a website
Publish events on your own website
Setting up the registration form
Configuration of a registration form
Show and hide form fields
Enter accompanying persons (registration form)
Integrations and modules for the Virtual Event Platform
Operate and monitor events with Sweap
Event status and the stages of your events
Postponing and cancellations of events
The confirmation status from guests
Evaluate and export the KPI´s of your event
Sweap guestlist app and check-in
Table of Contents
Updated by Julia Walther
This is a special form of addressing certain guests. It can be used as information to use a special form of address for certain guests only, which differs from the 'standard rules of address'.
What is your own letter salutation?
The attribute "Own letter salutation" is created with a freely chosen form of salutation for certain guests. You can decide when this rule applies by selecting "contains", "does not contain", "corresponds", "begins with" or "ends with". Thus you can generate an automatic salutation based on the attributes stored in the guest if, for example, terms such as Chancellor or Minister are stored, the salutation would then read Dear Chancellor.
This salutation is then stored within the attribute "Own letter salutation".
If no guest information is available for this attribute, i.e. the attribute remains empty, the regular salutation rules are checked and used step by step.
Use of the "Own letter salutation"
Using your own letter salutation is ideal for a small group of guests. For example, if persons with special titles, such as counts, high politicians or other important persons are to be invited to an event, these guests can be addressed individually using their own letter salutation. For these guests you can create a separate salutation for each individual person.
There is also the possibility to use your own letter salutation in certain cases, which applies to all your guests:
- does not contain
- corresponds to
- begins with
- ends with
You want to address all guests who are employees of a certain company in a certain way. So select "contains" and write the name of the company in the field next to it.
does not contain
You can thus set that your own letter salutation is used if neither "Mr" nor "Ms" was selected in the salutation field.
Every guest who has entered "Graf" under "Title" will be addressed with your own salutation.
starts with/ends with can be used in some special cases.
Configuration of the "Own letter salutation
Make sure that when you create a salutation for a letter, remember the punctuation marks.
We are planning an event where a prince named Anton Enel Prince of Berlin is expected to attend. Only for this guest we would like to use a "Own letter salutation". For all other invited guests, the attribute remains empty.
For a change of the own letter salutation we go to Guests and Attributes.
Now the own letter salutation is also displayed within the list of all attributes.
To change it, simply click on "Own letter salutation" or on the pencil symbol. The following window will open:
- the name of the attribute changed
- the type is defined (for example text or number)
- set the visibility in the app
- Values of the attribute used
For our sample event, we know that a prince is invited. Therefore we leave the attribute as text field and go to the guest overview of the person.
In the guest overview we enter the complete salutation title, name and punctuation marks in the field "Own letter salutation":
Own letter salutation and import from an Excel table
Filling out your own letter salutation and the import function of Sweap can be combined. Simply insert a column "Own letter salutation" into your Excel spreadsheet, which is automatically recognized by the system during the import process and used as the letter salutation.