Sweap set up for admins
Administrator's guide to setting up your account
General account settings
The event tags - creation and usage
Create guest fields for your account
Adding deletion rules to automatically delete guest data
Set up templates
User roles and permissions
Default user roles in Sweap
Access rights and configuration of standard user roles
User permissions and their functions in Sweap
Setting up new users
Roles and permissions
API and publishing package function
Implementing the event overview page within your website
Implementing the event overview page in an IHK24 website
Import of distributors with EVA
Import groups and committees from EVA master data
Sweap app and devices for check-in
Set up domain and e-mail address
Getting started with Sweap - Basics
Event overview and dashboard
Basic structure of the event overview
The action field and its functions
The calendar view for your events
The event dashboard - overview
Create a new event
Using time zones in Sweap
Duplicate an event to use it as a template
The preview mode for creating e-mails or webpages
Using the correct image sizes
Create text with the HTML-Editor
Customize headlines and text with HTML
Linking emails and websites in Sweap
Support and data protection at Sweap
Data tracking with Sweap
Questions about security & data protection
Send your feedback about Sweap
Search and filter functions
The search function in Sweap
Using the filter function in Sweap
Timely filtering of acceptances and declines
Trainings, online webinars and updates
Create and manage contacts and guests
Create and manage contacts
Manage attributes for guests and divisions
Create and import guest information
Add guests to your list
The guest import with Excel
Edit guest information and change the status manually
The guest source: an indicator of success for your communication
Postal mail invitation and QR code
Setting up and sending e-mails
The guest salutation
Create guest salutation with our salutation assistent
Use your own salutation form in your e-mails
The email types and their use
The different types of email templates
The Email template LA LUNA
E-mail builder: creating e-mails
Configure emails - set up an invitation email
Call to Action Button withinin emails
Create mails more efficient with using the duplicating function
Insert links for virtual events into e-mails
Insert stock photos into emails
Send a test e-mail
Font types in emails
Troubleshooting for E-Mails
Opt in states and bounces
Reduce spam probability of e-mails
Display images correctly in my email
Delivery notification and bounces in the e-mail log
Basics for the successful delivery of e-mails
Tracking email opening rates
Important information about blocked e-mail addresses - status "mailjet: preblocked
Sending out e-mails
Registration pages & Virtual event platform pages
Virtual Event Platform
Creating websites with the website builder
Templates for your webpage
Contents and modules of a website
Texts, colours and design for the registration page
Registration settings and automatically closed registration
Embed your own font in Sweap
CSS & Java Scripts for website customisation
Header and footer within a website
Publish events on your own website
Font types in websites
Setting up the registration form
Configuration of a registration form
Add a checkbox with URL to the registration form
Show and hide form fields
Enter accompanying persons (registration form)
Integrations and modules for the Virtual Event Platform
Operate and monitor events with Sweap
Event status and the stages of your events
Postponing and cancellations of events
The confirmation status from guests
Sweap guestlist app and check-in
Table of Contents
Updated by Ingo
Optimise e-mail communication with your guests: With the e-mail campaigns feature, you can have your invitations, reminders or thank-you notes sent automatically via Sweap!
You have full control and send the emails at the personally defined, optimal time. Get an overview of the communication with your guests and reduce your no-show rate to a minimum.
To create a campaign, proceed as follows:
1. Select the desired event and open the "Communication" menu
Now click on "Email campaigns" and a new window (overview page) will open.
You can create a new campaign by clicking on the button "Create e-mail campaign".
A pop-up window opens automatically in which all relevant settings for the campaign are made.
In the first step, select the e-mail template that you want to send later.
2. Set parameters of the campaign
After you have selected the email template and the sending time, you can add additional filters.
Recipient group: Which guests should receive this e-mail. The status is automatically set and recognised by Sweap. This allows you to contact only confirmed guests, for example.
Category: If you have categorised your guests into different groups (e.g. press or VIP), you can activate one or more groups here. "0 Values" (basic setting) means that all guests from the predefined group of recipients will receive this e-mail. With each selected category, the number increases by "+1".
Problem solving for duplicates: If several guests have the same e-mail address, e-mails can be sent to all guests, a randomly selected one, or no guest at all.
Ignore unsubscribe: Guests can unsubscribe from receiving emails from you. With this setting, you can override this to ensure that every subscriber also receives the information.
Once all parameters have been set, the campaign can be saved via the "Create" button.
3. Automatic dispatch of the campaign
You don't need to do anything else to send your campaign. It will be sent automatically at the specified time.
4. Overview of created campaigns
After the campaign(s) have been successfully created, they are displayed in the overview with the most important brief information.
The pencil icon can be used to adjust the campaigns at any time (up to the date of dispatch).
You can create unlimited campaigns to target Save the Date, invitations, reminders, confirmations and other information to increase the success of your campaign and event.