Sweap set up for admins
Administrator's guide to setting up your account
General account settings
Enable AI Feature
The event tags - creation and usage
Create guest fields for your account
Adding deletion rules to automatically delete guest data
Set up templates
User roles and permissions
Permission sets - Default user roles in Sweap
Permissions and configuration of default permission sets
User permissions and their functions in Sweap
Setting up new users
Roles and permissions
API and publishing package function
Implementing the event overview page within your website
Implementing the event overview page in an IHK24 website
Use Sweap's Zapier integration
Import of distributors with EVA
Import groups and committees from EVA master data
Sweap app and devices for check-in
Set up domain and e-mail address
Getting started with Sweap - Basics
Event overview and dashboard
Basic structure of the event overview
The action field and its functions
The calendar view for your events
The event dashboard - overview
Create a new event
Using time zones in Sweap
Duplicate an event to use it as a template
The preview mode for creating e-mails or webpages
Using the correct image sizes
Create text with the HTML-Editor
AI feature in use in HTML editor
Use placeholders in Sweap
Customize headlines and text with HTML
Linking emails and websites in Sweap
Support and data protection at Sweap
Data tracking with Sweap
Questions about security & data protection
Sweap AI - Questions about security & data protection
Increasing security - introduction of Keycloak
Session limits - session limitation
Send your feedback about Sweap
Manage your user settings
Connecting Zoom to your virtual events
Multi-factor authentication with Sweap
Search and filter functions
The search function in Sweap
Using the filter function in Sweap
Last Update and Last Reply of your guests
Best practice, online webinars and updates
Create and manage contacts and guests
Create, import and export guest information
Add guests to your list
The guest import with Excel
Edit guest information and change the status manually
Export your guestlist
Create and manage contacts
Manage attributes for guests and divisions
Postal mail invitation and QR code
Setting up and sending e-mails
The guest salutation
Create guest salutation with our salutation assistent
Use your own salutation form in your e-mails
The email types and their use
The different types of email templates
The Email template LA LUNA
E-mail builder: creating e-mails
Configure emails - set up an invitation email
Call to Action Button withinin emails
Create mails more efficient with using the duplicating function
Insert links for virtual events into e-mails
Insert stock photos into emails
Send a test e-mail
Font types in emails
Troubleshooting for E-Mails
Opt-In states and bounces
Reduce spam probability of e-mails
Display images correctly in my email
Delivery notification and bounces in the e-mail log
Basics for the successful delivery of e-mails
Tracking email opening rates
Important information about blocked e-mail addresses - status "mailjet: preblocked
Sending out e-mails
Registration pages & Virtual event platform pages
Registration page basics
Registration page - using the Website Builder
Registration page - using the websitze wizard
Templates for your webpage
Contents and modules of a registration page
Texts, colours and design for the registration page
Settings to close the registration page - Website Wizard
Registration options settings within the Website Wizard
Embed your own font in Sweap
CSS & Java Scripts for website customisation
Header and footer within a website
Publish events on your own website
Font types in websites
Setting up the registration form
Configuration of a registration form
Add a checkbox with URL to the registration form
Show and hide form fields
Enter accompanying persons (registration form)
Virtual Event Platform
Integrations and modules for the Virtual Event Platform
Operate and monitor events with Sweap
Event status and the stages of your events
Postponing and cancellations of events
The confirmation status from guests
Event Insights - The key figures of your event
Sweap guestlist app and check-in
Updated by Sven Frauen
How we protect your data
Sweap AI brings the power and magic of AI to Sweap. Sweap AI is designed with trust in your data in mind.
How does Sweap AI work?
Sweap AI combines state-of-the-art models developed by OpenAI with the power and data of Sweap. This means we deliver native artificial intelligence tailored to you, your teams, and your workflows, in a way that respects the privacy of your data. You can learn more about using Sweap AI here.
What has been the approach in developing Sweap AI?
All of our work is guided by our principles, which focus on transparency, trust, accountability, and teamwork. These principles help us take responsibility for considering and using technologies like AI responsibly and in line with our company values.
Do the GTC of MATE Development GmbH or the software license agreement (hereinafter referred to as SLA) concluded between you and MATE Development GmbH also apply to Sweap AI?
Yes, Sweap AI is covered by the SLA. In addition, we have introduced Sweap AI-specific terms and conditions, which are incorporated by reference into the SLA and govern your use of Sweap AI.
How do I start using Sweap AI?
An administrator of your Sweap account must decide to use Sweap AI and activate it for your account. The corresponding consent form can be found in the account settings.
How should I use Sweap AI?
Some of the models used as part of Sweap AI, including those developed by OpenAI, generate answers based on your input and are probabilistic in nature. This means that their answers are generated by predicting the most likely next word or text based on the data they have been trained on.
Because of this approach, these models can sometimes behave inaccurately, incompletely, or unreliably. For example, the answers you get might not accurately reflect the content they are based on or might generate content that sounds reasonable but is incomplete and should not be relied upon.
We recommend that you consider the situations in which you use Sweap AI - for example, not in cases where you need up-to-date and accurate information about people, places, and facts - and check the quality of the answers you receive before sharing them with others.
Does Sweap send customer data to OpenAI's platform to train its services?
The data you submit and the responses you receive through Sweap AI are not used to fine-tune or improve OpenAI's models or services. Each data request is sent individually via an SSL encrypted service to OpenAI for processing and return to Sweap. No guest data beyond the information you provide is transmitted to OpenAI. Detailed information about OpenAI API privacy is available here.
Does Sweap AI use my data to serve other customers?
The data you submit and the answers you receive will be used only for you. They will not be used to train models for other clients or exchanged between clients.
Does OpenAI store the data of Sweap customers?
OpenAI stores the prompts you submit and the generated responses for up to 30 days. Beyond that, OpenAI does not store any further data. Detailed information about OpenAI API data storage can be found here.
Does Sweap AI have an impact on compliance with the GDPR?
We are committed to helping our customers comply with the GDPR and their local requirements. OpenAI assures compliance with the GDPR as part of a data protection agreement. Detailed information about OpenAI and the GDPR can be found here and an overview of OpenAI compliance and certifications can be found here.
Is Sweap AI SOC 2 and ISO compliant?
Although many of the systems and services used by Sweap and by Sweap AI have these certifications and adhere to the same internal policies and standards, Sweap AI itself has not undergone an external assessment for SOC 2 or ISO certification.
Can I restrict or limit the data that is shared with Sweap AI?
Currently, Sweap AI can be either turned on or off for all users. No other limits or restrictions can be set.
Does Sweap AI respect existing permissions?
Yes, Sweap AI respects existing permissions. Users cannot create or generate content based on resources they do not have access to.
Information on how to enable the AI feature in Sweap can be found here.