Sweap set up for admins
Administrator's guide to setting up your account
General account settings
Enable AI Feature
The event tags - creation and usage
Create guest fields for your account
Adding deletion rules to automatically delete guest data
Set up templates
User roles and permissions
Permission sets - Default user roles in Sweap
Permissions and configuration of default permission sets
User permissions and their functions in Sweap
Setting up new users
Roles and permissions
API and publishing package function
Implementing the event overview page within your website
Implementing the event overview page in an IHK24 website
Use Sweap's Zapier integration
Import of distributors with EVA
Import groups and committees from EVA master data
Sweap app and devices for check-in
Set up domain and e-mail address
Getting started with Sweap - Basics
Event overview and dashboard
Basic structure of the event overview
The action field and its functions
The calendar view for your events
The event dashboard - overview
Create a new event
Using time zones in Sweap
Duplicate an event to use it as a template
The preview mode for creating e-mails or webpages
Using the correct image sizes
Create text with the HTML-Editor
AI feature in use in HTML editor
Use placeholders in Sweap
Customize headlines and text with HTML
Linking emails and websites in Sweap
Support and data protection at Sweap
Data tracking with Sweap
Questions about security & data protection
Sweap AI - Questions about security & data protection
Increasing security - introduction of Keycloak
Session limits - session limitation
Send your feedback about Sweap
Manage your user settings
Connecting Zoom to your virtual events
Multi-factor authentication with Sweap
Search and filter functions
The search function in Sweap
Using the filter function in Sweap
Last Update and Last Reply of your guests
Best practice, online webinars and updates
Create and manage contacts and guests
Create, import and export guest information
Add guests to your list
The guest import with Excel
Edit guest information and change the status manually
Export your guestlist
Create and manage contacts
Manage attributes for guests and divisions
Postal mail invitation and QR code
Setting up and sending e-mails
The guest salutation
Create guest salutation with our salutation assistent
Use your own salutation form in your e-mails
The email types and their use
The different types of email templates
The Email template LA LUNA
E-mail builder: creating e-mails
Configure emails - set up an invitation email
Call to Action Button withinin emails
Create mails more efficient with using the duplicating function
Insert links for virtual events into e-mails
Insert stock photos into emails
Send a test e-mail
Font types in emails
Troubleshooting for E-Mails
Opt-In states and bounces
Reduce spam probability of e-mails
Display images correctly in my email
Delivery notification and bounces in the e-mail log
Basics for the successful delivery of e-mails
Tracking email opening rates
Important information about blocked e-mail addresses - status "mailjet: preblocked
Sending out e-mails
Registration pages & Virtual event platform pages
Registration page basics
Registration page - using the Website Builder
Registration page - using the websitze wizard
Templates for your webpage
Contents and modules of a registration page
Texts, colours and design for the registration page
Settings to close the registration page - Website Wizard
Registration options settings within the Website Wizard
Embed your own font in Sweap
CSS & Java Scripts for website customisation
Header and footer within a website
Publish events on your own website
Font types in websites
Setting up the registration form
Configuration of a registration form
Add a checkbox with URL to the registration form
Show and hide form fields
Enter accompanying persons (registration form)
Virtual Event Platform
Integrations and modules for the Virtual Event Platform
Operate and monitor events with Sweap
Event status and the stages of your events
Postponing and cancellations of events
The confirmation status from guests
Event Insights - The key figures of your event
Sweap guestlist app and check-in
Updated by Julia Walther
We are very happy to introduce Sweap to you. We hope you like Sweap!
New name, new design and new features! We are starting a new era. MATE is now Sweap and with it we unite events, elegance and efficiency. With our new Event Efficiency Platform, we want to help you and your team get the most out of your events. It's just the beginning and you can expect many more exciting features. Now we would like to introduce you to what is already new today.
New menu navigation of Sweap
We have put a lot of thought into this and have once again redesigned the homepage. The previous menu is now much slimmer and contains only the menu items you need every day. In addition, the new icons help you to keep the overview in the menu. From now on you can find your user settings under the Sweap green icon in the upper right corner. Upload your profile picture there and the icon will magically change. In addition, we have consolidated the administrative settings, such as users and roles, and moved them to the account settings.
The Virtual Event Platform now has its own category -> Virtual Platform.
The menu sub-items, such as categories, your key figures and your action buttons can now be found above your editing area. Sweap's clean interface helps you to quickly grasp the most important things and work efficiently!
New contacts function
Now you can manage your contacts in Sweap and keep an overall view of their participation performance to build stronger relationships through your events.
Create any contact list and easily import it into your events. This eliminates the need to manage Excel spreadsheets. Create tags to add additional information to your contacts. These are very useful to list specific information, such as contact type or source.
How contacts work can be found here.
MootUp: New integration in the Virtual Event Platform
Take your events to a new level. With MootUp's 3D Virtual Events in the Sweap Virtual Event Platform, you can now hold your event in a digital world, in a metaverse. Whether conferences, exhibitions, trade fairs, team events or product releases. Make your events digital and even with virtual reality.
- Was MATE bought by another company or did MATE merge with another company?
- No, we are making the change in entirely our own pieces.
- Does MATE no longer exist?
- MATE remains, but only in our company name. Otherwise, our product is called Sweap.
- Do I need to have my contract adjusted?
- No, our company name MATE Development GmbH remains. We only change our product name, logo and colors.
- Can I continue to work as before?
- Yes, because we do not change anything in the existing product and therefore in your processes, except for the new menu navigation.
- Will there be a new domain I have to go to?
- Yes, new product, new domain. However, you will still be able to access our mateforevents addresses, which we will redirect to the new domain. Please don't be surprised that we will also use mateforevents addresses during the first week of the changeover and they may still be visible.
- Is there anything that is not so great?
- No, we are doing everything we can to improve our product and give you the best possible output.