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The guest salutation

Julia Walther Updated by Julia Walther

The configuration of the guest speech

A correct and personalized guest salutation is a key component of successful email and customer communication. For this reason, Sweap provides you with the ability to configure the appropriate form of address for your event guests, allowing you to define when and how specific salutations should be used within the system.

Please note: The guest salutation feature is only available if your plan includes certain options or flat rates. It is not included in the basic version without email functionality.

The first essential setting related to guest salutations is the language selection. Sweap currently supports salutations in German and English. You can define the language preference during the creation of your Business Event under Business Event Information.

To configure the salutation used in emails, navigate to the Communication section of your event and select Salutations. By default, the system uses the standard format:

"Dear [title] [surname] [first name]"

If you wish to define a custom salutation, you can do so by clicking on "Create salutation rule" in the same section.

The guest field must contain "Salutation".

For example, if we say that this rule should only apply to the board of directors, enter this here.

Now enter your personally chosen form of address. Here we echoed the whole thing once very generally. However, you can also select special attributes, such as "Title" and "Surname", which are then automatically filled in the email.

If you now have your desired salutation, save it by clicking on "Create" and it will appear in your overview. 

How did we do?

Create guest salutation with our salutation assistent

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