Sweap set up for admins
Account setting
Administrator's guide to setting up your account
General account settings
Enable AI Feature
The event tags - creation and usage
Create guest fields for your account
Adding deletion rules to automatically delete guest data
Set up templates
User roles and permissions
Permission sets - Default user roles in Sweap
Permissions and configuration of default permission sets
User permissions and their functions in Sweap
Setting up new users
Roles and permissions
Visibility groups
Event-Ticketing - e-payment with Sweap
API and publishing package function
Implementing the event overview page within your website
Implementing the event overview page in an IHK24 website
Use Sweap's Zapier integration
Import of distributors with EVA
Import groups and committees from EVA master data
Sweap app and devices for check-in
Set up domain and e-mail address
Getting started with Sweap - Basics
Event overview and dashboard
Basic structure of the event overview
The action field and its functions
The calendar view for your events
The event dashboard - overview
Event Sustainability Widget
Basic functions
Event formats in Sweap
What are event series?
Single event creation with Sweap
Create event series in Sweap
Create sessions for your event series
Using time zones in Sweap
Duplicate an event to use it as a template
The preview mode for creating e-mails or webpages
Using the correct image sizes
Create text with the HTML-Editor
AI feature in use in HTML editor
Use placeholders in Sweap
Customize headlines and text with HTML
Linking emails and websites in Sweap
Legal notice and privacy policy
Support and data protection at Sweap
Data tracking with Sweap
Privacy policy and GDPR
Questions about security & data protection
Sweap AI - Questions about security & data protection
Increasing security - introduction of Keycloak
Session limits - session limitation
Send your feedback about Sweap
Personal settings
Search and filter functions
The search function in Sweap
Using the filter function in Sweap
Last Update and Last Reply of your guests
Best practice, online webinars and updates
Create and manage contacts and guests
Create, import and export guest information
Add guests to your list
The guest import with Excel
Edit guest information and change the status manually
Export your guestlist
Create and manage contacts
Add companions
Manage attributes for guests and divisions
Postal mail invitation and QR code
Setting up and sending e-mails
Individual salutation
The guest salutation
Create guest salutation with our salutation assistent
Use your own salutation form in your e-mails
E-mail builder
The email types and their use
The different types of email templates
The Email template LA LUNA
E-mail builder: creating e-mails
Configure emails - set up an invitation email
Call to Action Button withinin emails
Create mails more efficient with using the duplicating function
Insert links for virtual events into e-mails
Insert stock photos into emails
Testing Emails in the Editor: Here's how it works
Font types in emails
Troubleshooting for E-Mails
Opt-In states and bounces
Reduce spam probability of e-mails
Display images correctly in my email
Delivery notification and bounces in the e-mail log
Basics for the successful delivery of e-mails
Tracking email opening rates
Important information about blocked e-mail addresses - status "mailjet: preblocked
Sending out e-mails
Registration pages & Virtual event platform pages
Registration page basics
Registration page - using the Website Builder
Registration page - using the websitze wizard
Templates for your webpage
Contents and modules of a registration page
Texts, colours and design for the registration page
Settings to close the registration page - Website Wizard
Registration options settings within the Website Wizard
Embed your own font in Sweap
CSS & Java Scripts for website customisation
Header and footer within a website
Publish events on your own website
Font types in websites
Setting up the registration form
Configuration of a registration form
Add a checkbox with URL to the registration form
Show and hide form fields
Enter accompanying persons (registration form)
Virtual Event Platform
Integrations and modules for the Virtual Event Platform
Operate and monitor events with Sweap
Table of Contents
- All Categories
- Sweap set up for admins
- Event-Ticketing - e-payment with Sweap
- Stripe Integration for Event-Ticketing
Stripe Integration for Event-Ticketing
Updated by Julia Walther
With our Stripe integration you can easily sell tickets via Sweap.
To use the Stripe integration, please contact our Sales department or your Customer Success Manager.
Below you will find some helpful information to understand how selling your tickets via Sweap with Stripe works.
As already mentioned, you need our Stripe integration to offer paid tickets via Sweap. The checkout is carried out via a link generated by Stripe - your guest / ticket buyer is taken to the Stripe page by us so that the checkout can take place there.
As with all services, Stripe also offers different tariffs. For the integration between Sweap and Stripe, we use Stripe Connect with standard accounts. To be able to use Stripe Connect with Sweap, you will receive an invitation link from us.
You can use this link to create a Stripe account if you don't already have one. The newly created account will then be directly connected to our Stripe Connect account.
If you already have a Stripe account, our link will connect your existing account to our account on the Stripe Connect platform.
As soon as you have access to your account, you can start setting up the basics. To be able to use Stripe via Sweap, you only need to make a few settings. We'll show you what these settings are.
VAT / tax rates
First you need to think about how the VAT for your tickets is handled with Stripe, there are 3 ways to do this:
- Fixed tax rate, fixed, e.g. 19% for Germany
- Several fixed VAT rates, e.g. for different countries
- Stripe Tax, automatically recognizes the correct tax rate thanks to precise location recognition (additional fees)
To manage your tax rates manually and create one or more fixed tax rates, call up the "More +" item via the menu on the left, then click on "Product catalog". You will then find the "Tax rates" section in the top sub-menu. Tax rates should be created as "inclusive", as ticket sales are usually gross (including tax).
If you want to use Stripe Tax, you can also activate the function in this area.
If you decide to use fixed tax rates, please send us the tax rate IDs associated with your tax rates - these are necessary to add the relevant tax to the tickets you create in Sweap so that the calculation of your ticket prices is also recorded correctly for tax purposes.
Promo Codes / Coupons
Promo codes can be used to give discounts on your ticket prices, similar to vouchers and discount codes. To set up the Stripe integration, we need to know whether you want to use promo codes.
In addition to creating your tax rates, you should therefore decide at the beginning whether you want to offer / use promo codes.
When creating promo codes, you will find, among other things, a function that technically allows you to apply promo codes to "specific" products - please note that this function is not available for selling tickets via Sweap, as you will maintain your tickets (products) directly in Sweap and not via Stripe.
To create your promo codes, go to "More +" in the menu on the left, then click on "Product catalogue". You will then find the "Coupons" section in the top sub-menu.
Remaining setup
You have already completed the necessary steps for our technical setup by setting up your VAT rates and any promo codes.
We can now start setting up the integration so that you can quickly sell your first tickets with Sweap. During the initial setup, it is also possible to activate Stripe in test mode for you so that test payments can be made.
We also recommend that you check other settings in your Stripe account and adjust them if necessary. These include
- payment methods
We have already stored / activated payment methods by default, but we still recommend checking them. Please note that PayPal is unfortunately not available with Stripe Connect. - Settings for the invoice
Determine how your invoice will be issued (content). - Branding
You can find this item with the business settings and use it to define the look of your Stripe integration. - Emails und email settings
- Custom Domain (if requested)
- Text information
Below you will find a few useful links:
- Checkout process
- Guide to types of payment methods
- Branding & Design, blog article from Memberstack