Administrator's guide to setting up your account

General account settings

Enable AI Feature

The event tags - creation and usage

Create guest fields for your account

Adding deletion rules to automatically delete guest data

Create and edit customised templates for emails and websites

Permission sets - Default user roles in Sweap

Permissions and configuration of default permission sets

User permissions and their functions in Sweap

Setting up new users

Use single sign-on

Roles and permissions

Visibility groups

Stripe Integration for Event-Ticketing

Implementing the event overview page within your website

Implementing the event overview page in an IHK24 website

Use Sweap's Zapier integration

Import of distributors with EVA

Import groups and committees from EVA master data

App branding & app settings

Configuration of a printer

Hardware rental for check-in

Create a new sender's email address in account settings

Creation of a new webpage domain

Using your own email addresses and website domains in Sweap

Basic structure of the event overview

The action field and its functions

The calendar view for your events

The event dashboard - overview

Event Sustainability Widget

Event formats in Sweap

What are event series?

Single event creation with Sweap

Create event series in Sweap

Create sessions for your event series

Using time zones in Sweap

Duplicate an event to use it as a template

The preview mode for creating emails or webpages

Using the correct image sizes

Create text with the HTML-Editor

AI feature in use in HTML editor

Use placeholders in Sweap

Customize headlines and text with HTML

Linking emails and websites in Sweap

Legal notice and privacy policy

GDPR-compliant consent management and cookie banners

Data tracking with Sweap

Questions about security & data protection

Sweap AI - Questions about security & data protection

Increasing security - introduction of Keycloak

Session limits - session limitation

Send your feedback about Sweap

Manage your user settings

Multi-factor authentication with Sweap

The search function in Sweap

Using the filter function in Sweap

Last Update and Last Reply of your guests

Growth licence: usagebased pricing model

MATE is now Sweap

Add guests to your list

The guest import with Excel

Edit guest information and change the status manually

Export your guestlist

Use contacts for your events

Contacts - create tags and lists manually

Create contacts in Sweap

Create and change companions with the guest

Individual limitation of accompanying persons

Create and edit attributes

Segmenting guests by categories

The invitation code

The ticket code

The email types and their use

Create mails more efficient with using the duplicating function

Testing emails in the editor: Here's how it works

The guest salutation

Create guest salutation with our salutation assistent

Use your own salutation form in your emails

Dynamic email builder: Create emails

Guest-Links and Token: Efficient Event Communication

Configure emails using a dynamic modular system

Design your email - Content

Design your email - Rows

Design your e-mail - General

The different types of email templates

The Email template LA LUNA

Static email wizard: creating emails

Configure emails - set up an invitation email

Call to Action Button withinin emails

Insert links for virtual events into emails

Insert stock photos into emails

Font types in emails

Opt-In states and bounces

Reduce spam probability of emails

Display images correctly in my email

Delivery notification and bounces in the email log

Basics for the successful delivery of emails

Tracking email opening rates

Important information about blocked email addresses - status "mailjet: preblocked

Sending emails

The Wallet/Passbook ticket

Sendings emails to a specific customer segment

Automated email campaigns

Creating a registration page - basic steps

Metadata and SEO for registration pages

Deactivate event pages (URL link tracking)

Settings to close the registration page

Registration options settings within the Website Builder

Templates for your webpage

Contents and modules of a registration page

Texts, colours and design for the registration page

Settings to close the registration page - Website Wizard

Registration options settings within the Website Wizard

CSS & Java Scripts for website customisation

Header and footer within a website

Publish events on your own website

Font types on websites

Configuration of a registration form

Add a checkbox with URL to the registration form

Show and hide form fields

Enter accompanying persons (registration form)

The all-in-one Virtual Event Platform

Creating your Virtual Event Platform in Sweap

YouTube Livestream in your Virtual Event Platform

Set up and manage chat for the Virtual Event Platform

VOTR polls and surveys on the Virtual Event Platform

Printers and the corresponding labels to print name badges

The print settings

Event status and the stages of your events

Postponing and cancellations of events

The confirmation status from guests

Event Insights - The key figures of your event

Sweap Guestlist App

Check-in via batch function / multiple selection

The check-in of companions

Guest check-out

Setting up a printer setup

On-site assistance for check-in

Solutions for troubleshooting during the on-site check-in

All Categories

Event Engagement Session (recordings)

Event Engagement Session (recordings)

Updated 3 years ago by Oliver Edwards

How to inspire and captivate your participants.

No matter whether you have only participated or were the organiser yourself: Most of you have already had your first contact with virtual events. As far as you can tell, the content was sometimes more, sometimes less interesting, the speakers knowledgeable and the live stream stable.

But how "engaged" were the participants throughout the event? Did they interact at all, and if so, how can you quantify those interactions? When running an online event, it is not always easy to encourage engagement and interaction with participants sitting behind their screens.

The free Event Engagement Session is designed to help you understand how to engage participants in a variety of ways, what tools you need to do it and how to get the most out of it for you and your participants. For this, we have divided our experts into 6 exciting sessions. Time for engagement!

Note: Unfortunately, the event is already over!

Here you can view a selection of our recordings and presentations by the speakers.

AKI HERTLEIN & FLORIAN KÜHNE

How to activate and inspire your participants (video)

How do I get started with virtual events and what can I do to make my event a positive experience for the guests and not just more time in front of the screen?

MIA VASSILIOU-GIO

Social Media Engagement (Slides)

Likes, followers, shares, hashtags and comments are the digital currency of today. Mia's session showed how to deal with it and get the most out of it.

OLIVER EDWARDS

State of Event Management Report (Slides)

In this session, participants learned how to create an industry report and offer it as gated content.

FLORIAN KÜHNE

The Future of Event Tech (and Engagement) (Video)

Find out which trends you should pay particular attention to in 2021 and what else awaits you from MATE's CEO Florian Kühne.

KATRIN TAEPKE

Tools and ideas for active participants (Slides)

How to interact with your participants before, during and after the event and keep them engaged.

Agenda

You can look forward to the following programme!

Live Stage:

3:00 pm: Engagement through wvent wellness activities

June Nardiello shows you how to activate your participants through movement with a 15 min session of Business Yoga.

3:15 pm: Event engagement session

How to activate and inspire your participants

Speaker:

Aki Hertlein│SAFE Agency

Florian Kühne │ MATE

How do I get started with the topic of virtual events and what can I do to make my event a positive experience for the guests and not just more time in front of the screen? Our panel talk with Aki & Florian is about precisely these two questions. The two young CEOs form a charismatic pairing of two worlds: Event and Software. They will give you an exclusive insight into user experience, networking and virtual event setup. Learn how to safely take the first steps towards a virtual event, how your participants actually become part of the event instead of just visitors, and get valuable expert tips for a captivating virtual event.

5:00 pm: Future tools for participant engagement

Speaker: Florian Kühne

2021 promises a big step forward for digital engagement of your participants. Find out which tools you should pay particular attention to here and what else awaits you from MATE's CEO Florian Kühne.

Session room 1:

4:00 pm: State of event management report 2021

Was dahinter steckt und wie Sie Ihren eigenen Industrie-Report erstellen

Speaker: Oliver Edwards │OHED

Industry reports are a reliable source of information for the industry. They not only help the reader to keep track of the industry, but also provide reliable forecasts, trends and opinions of the leaders. For the publisher, they serve as a useful marketing tool to gain more reach. In this seminar, you will learn how you too can create a report and offer it as "gated content".

4:30 pm: How to promote engagement through digital tools

Speaker: Christian Schulz │ MATE

Coming soon...

Session room 2:

4:00 pm: Social media engagement for events

Speaker: Mia Vassiliou-Gioles

In this seminar, social media expert Mia Vassiliou-Gioles teaches you how to maximise attendee engagement through social media before, during and after your events. Your guests need to interact with your brand - also on social media! Likes, followers, shares, hashtags and comments are the digital currency of today. Mia shows you how to use it and get the most out of it.

4:30 pm: Ideas and tools for more interaction at online events

Speaker: Katrin Taepke │MICEstens digital

If you want to keep participants engaged at online events, you have to bring them into the action live instead of just giving them sound from the front. In this session you will learn what you can do to get your participants involved. Of course, this includes session chat, surveys, polls and Q&A rounds - but there are many more ideas. Let yourself be inspired.