Sweap set up for admins
Administrator's guide to setting up your account
General account settings
The event tags - creation and usage
Create guest fields for your account
Adding deletion rules to automatically delete guest data
Set up templates
User roles and permissions
Default user roles in Sweap
Access rights and configuration of standard user roles
User permissions and their functions in Sweap
Setting up new users
Roles and permissions
API and publishing package function
Implementing the event overview page within your website
Implementing the event overview page in an IHK24 website
Import of distributors with EVA
Import groups and committees from EVA master data
Sweap app and devices for check-in
Set up domain and e-mail address
Getting started with Sweap - Basics
Event overview and dashboard
Basic structure of the event overview
The action field and its functions
The calendar view for your events
The event dashboard - overview
Create a new event
Using time zones in Sweap
Duplicate an event to use it as a template
The preview mode for creating e-mails or webpages
Using the correct image sizes
Create text with the HTML-Editor
Customize headlines and text with HTML
Linking emails and websites in Sweap
Support and data protection at Sweap
Data tracking with Sweap
Questions about security & data protection
Send your feedback about Sweap
Search and filter functions
The search function in Sweap
Using the filter function in Sweap
Timely filtering of acceptances and declines
Trainings, online webinars and updates
Create and manage contacts and guests
Create and manage contacts
Manage attributes for guests and divisions
Create and import guest information
Add guests to your list
The guest import with Excel
Edit guest information and change the status manually
The guest source: an indicator of success for your communication
Postal mail invitation and QR code
Setting up and sending e-mails
The guest salutation
Create guest salutation with our salutation assistent
Use your own salutation form in your e-mails
The email types and their use
The different types of email templates
The Email template LA LUNA
E-mail builder: creating e-mails
Configure emails - set up an invitation email
Call to Action Button withinin emails
Create mails more efficient with using the duplicating function
Insert links for virtual events into e-mails
Insert stock photos into emails
Send a test e-mail
Font types in emails
Troubleshooting for E-Mails
Opt in states and bounces
Reduce spam probability of e-mails
Display images correctly in my email
Delivery notification and bounces in the e-mail log
Basics for the successful delivery of e-mails
Tracking email opening rates
Important information about blocked e-mail addresses - status "mailjet: preblocked
Sending out e-mails
Registration pages & Virtual event platform pages
Virtual Event Platform
Creating websites with the website builder
Templates for your webpage
Contents and modules of a website
Texts, colours and design for the registration page
Registration settings and automatically closed registration
Embed your own font in Sweap
CSS & Java Scripts for website customisation
Header and footer within a website
Publish events on your own website
Font types in websites
Setting up the registration form
Configuration of a registration form
Add a checkbox with URL to the registration form
Show and hide form fields
Enter accompanying persons (registration form)
Integrations and modules for the Virtual Event Platform
Operate and monitor events with Sweap
Event status and the stages of your events
Postponing and cancellations of events
The confirmation status from guests
Sweap guestlist app and check-in
Table of Contents
Updated by Ingo
Sweap offers you the option to store several website domains (URL for your registration pages) within your account. In this way, you can store URLs that match your events. Please note that additional domains in your account may incur additional costs. If you are interested, please contact your Customer Success Manager or our Support Team at firstname.lastname@example.org.
By default, your Sweap registration page will be served to the domain sweapevent.com. The first section of the URL or link is fixed and reads: https://sweapevent.com. The second section is the so-called semaphore.
The second section is the so-called suffix and can be freely determined by you. The suffix is used to specify the event. As an example, the event name can be used here - by the way, our system uses this value by default when creating your URL.
In order to direct your registration pages to your own domain (e.g. my-company.com), this domain must be set up once with us.
It is also possible to set up a sub-domain (e.g. events.my-company.com).
Advantage: You can use the sub-domain exclusively for events organised with Sweap. Your 'main domain' is not affected by this.
1. Registration of a new domain including sub-domain
There are two scenarios:
- Acquisition of the domain by Sweap
- Acquisition of the domain by you or the domain is already in your possession
1.1. Acquisition of the domain by Sweap
We can easily take over the purchase and registration of a new domain including sub-domain for you.
The following information must be taken into account and discussed when setting up a new website domain:
- What should the name of the new domain be?
- Is the domain still available?
- Alternatively: Should a sub-domain of your main domain be used?
- How long should the domain remain in existence?
1.2. Acquisition by you or the domain is already in your possession
In this case, the following information must be submitted to us:
- Who administers the domain and who is the actual domain holder?
2. Setup and hosting
We will set up and host the domain(s).
2.1. Adjusting of the CNAME
- Log in to the control panel of your domain name registrar.
Use the username and password you chose when you registered your domain name.
- Search for the option to change DNS entries.
You will usually find the options under "DNS Management", "Name Server Management" or "Advanced Settings" or on an English-language site under "DNS Management", "Name Server Management" or "Advanced Settings".
- Locate the CNAME record for your domain.
The CNAME record ("CNAME" stands for "canonical name") is an alias used by the Domain Name System (DNS). With the help of the CNAME record you can, among other things, set up a subdomain as an alias of an external website. For more information, see CNAME Resource Record on Wikipedia.
- Do one of the following steps:
- If you don't already have a CNAME record for your subdomain, look for an option to add a new record.
- If you already have a CNAME record for your subdomain, look for an option to edit the record.
Please inform us as soon as the changeover has been made so that we can make a final adjustment.
After the DNS entries have been set, an SSL LetsEncrypt certificate is created and deposited. The certificate is renewed automatically and no further action is necessary.
After Sweap has set up a new website domain for your account, you can also use your own e-mail addresses for sending on this domain. A detailed explanation of how to create a new sender email address can be found here.